Industry

Oil and Gas

Client

DNV

Transforming SESAM into a Unified SaaS Platform

Fragmented Suite of Legacy Applications

SESAM is a decades-old engineering software suite (first developed in the 1970s) used for advanced structural analysis in the offshore energy and maritime industries. There was a business goal to shift from perpetual licensing to a SaaS model. As the product evolved into a portfolio of 30+ specialised applications, it became increasingly difficult to position and sell. Sales engineers struggled to map the right combination of tools to each customer’s workflow, often taking over six months to become effective. At the same time, customers found the packaging confusing, unsure which bundle of applications they actually needed. This complexity didn’t stop at purchase: once onboarded, users faced a steep learning curve, needing 12–24 months to confidently navigate multiple disconnected tools, each with its own interaction patterns and quirks.

Unifying the Experience to Drive SaaS Revenue

To address this, I led the redesign of the product into a unified platform. Instead of forcing users to jump between separate applications, I consolidated functionality into a single interface, creating a more coherent and intuitive workflow. Features were restructured as modular add-ons, making it clearer what was included in a customer’s plan. I also made add-ons outside a customer’s plan visible but locked, naturally encouraging upsell and cross-sell opportunities. Furthermore, I introduced a natural language, chat-based interaction layer, allowing users to command the software using plain English rather than memorising complex commands. Over a two-year period, this contributed to SaaS revenues growing from 0% to 20%, supporting the transition to a scalable, subscription-based business.